How to Download WhatsApp Business 2021: A Complete Guide
WhatsApp is one of the most popular messaging apps in the world, with over 2 billion users. But did you know that there is a version of WhatsApp designed specifically for small businesses? It's called WhatsApp Business, and it can help you connect with your customers, promote your products, and grow your business.
In this article, we will show you how to download WhatsApp Business 2021, how to set it up, and how to use it for marketing and customer service. Let's get started!
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What is WhatsApp Business and why should you use it?
WhatsApp Business is a free app that allows you to create a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business. It has some features that are not available in the regular WhatsApp app, such as:
WhatsApp Business is a free app for small businesses
You can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, but each app must have its own unique phone number.
You can use WhatsApp Business with a landline or fixed phone number, and your customers can message you on that number.
You can use WhatsApp Web to respond to your customers from your computer's browser.
WhatsApp Business has features that help you communicate with your customers
You can create a business profile with information such as your website, location, contact details, and description.
You can create a catalog of your products or services and share it with your customers.
You can use business messaging tools such as labels, quick replies, greeting messages, away messages, and message statistics.
How to download and set up WhatsApp Business on your phone
To use WhatsApp Business, you need to download the app on your phone and verify your business phone number. Here are the steps:
Download the app from the Google Play Store or the App Store
If you have an Android phone, go to the and search for "WhatsApp Business". Tap on "Get" and wait for the app to download.
Verify your business phone number and restore your chat backup
Open the app and agree to the terms of service. Enter your business phone number and tap on "Next". You will receive a verification code via SMS or a phone call. Enter the code and tap on "Continue". If you have an existing WhatsApp Messenger account with the same phone number, you will be asked if you want to migrate your account, including chat history and media, to WhatsApp Business. Tap on "Yes" if you want to do so. Note that once you migrate your account, you will no longer be able to use it on WhatsApp Messenger. If you have a chat backup from WhatsApp Messenger or a previous version of WhatsApp Business, you will be asked if you want to restore it. Tap on "Restore" if you want to do so.
Create your business profile and catalog
a photo for the group chat and tap on "Create". To send a group message, open the group chat and type your message. Tap on the send icon when you are done.
Use media, files, and interactive messages to showcase your products and services
Media are a way to send photos, videos, audio, or GIFs to your customers. You can use media to show your products in action, share testimonials, or create tutorials. To send media, tap on the attachment icon on the bottom right corner of the chat screen and select the type of media that you want to send. You can also add text, emojis, stickers, or drawings to your media. Tap on the send icon when you are done.
Files are a way to send documents, spreadsheets, presentations, or PDFs to your customers. You can use files to share invoices, receipts, contracts, or brochures. To send files, tap on the attachment icon on the bottom right corner of the chat screen and select "Document". Select the file that you want to send from your phone or cloud storage. Tap on the send icon when you are done.
Interactive messages are a way to send messages that have buttons or menus that your customers can interact with. You can use interactive messages to collect feedback, confirm orders, or offer choices. To send interactive messages, you need to use a third-party service that integrates with WhatsApp Business API. For example, you can use to create and send surveys via WhatsApp Business.
Conclusion and FAQs
WhatsApp Business is a powerful tool for small businesses that want to communicate with their customers in a fast and convenient way. It can help you create a professional image, showcase your products and services, and grow your customer base. To download WhatsApp Business 2021, follow these steps:
Download the app from the Google Play Store or the App Store.
Verify your business phone number and restore your chat backup.
Create your business profile and catalog.
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Use labels, quick replies, and automated messages to manage your chats.
Use status, broadcasts, and groups to reach a wider audience.
Use media, files, and interactive messages to showcase your products and services.
We hope this article has helped you learn how to download WhatsApp Business 2021 and how to use it effectively. If you have any questions, check out these FAQs or contact us for more information.
FAQs: Five common questions about WhatsApp Business
QuestionAnswer
Is WhatsApp Business free?Yes, WhatsApp Business is free to download and use for small businesses. However, if you want to use WhatsApp Business API for larger businesses or enterprises, you may need to pay for some services such as messaging or hosting.
Can I use WhatsApp Business on multiple devices?No, you can only use WhatsApp Business on one device at a time. If you try to log in on another device, you will be logged out from the previous one.
Can I use WhatsApp Business with my personal phone number?Yes, you can use WhatsApp Business with your personal phone number if you want to. However, we recommend using a separate phone number for your business account to avoid confusion and maintain privacy.
Can I use WhatsApp Business without a SIM card?No, you need a SIM card with an active phone number to use WhatsApp Business. You can use a landline or fixed phone number instead of a mobile phone number if you prefer.
Can I delete my WhatsApp Business account?Yes, you can delete your WhatsApp Business account if you no longer want to use it. To do so, go to "Settings" and tap on "Account". Tap on "Delete my account" and follow the instructions. Note that deleting your account will erase your chat history, remove you from all groups, and delete your backup data.
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